Solved problems with hardware, software, and anything else; via both telephone and face-to-face
HD Foster Parent Golden Disk Award
The Chad Zinn Outstanding Helpdesk Award
Handled audio-visual equipment, including check out, set up, and support
Resolved general user issues relating to applications, hardware, etc.; also trained other students to staff general and specialized labs.
Mathlan Certified
AV Center Certified
Helpdesk Certified
Mentor Certified
Wrote a two-period, in-class, hands-on tutorial about the ViM text editor; provided personal assistance for students learning basic applications, HTML, and Python.
CSC201 Laboratory: ViM